Most positive reviews describe rapid, skilled mitigation on water emergencies, with named staff like Grayson, Tripp, and Harvey earning praise for clarity and follow-through. However, recent complaints allege incomplete remediation (partial insulation removal, falsified attic photos), unfulfilled insurance refunds since January 2026, and poor communication when issues surface. Service quality appears inconsistent.
Recent shift: Recent complaints (past 3 months) about incomplete rebuild work and unresolved refund issues represent a shift from the consistent five-star mitigation praise of prior years, suggesting possible operational or quality-control drift.
As listed on Google.
Credentials claimed:IICRC Certification
As published by the business on its own website; not independently verified.
Pulliam shows up fast and keeps customers informed throughout the job. Property managers and business owners call them first for water and mold damage, especially when downtime costs money; their crew often arrives within 30 minutes with full equipment to get work done right away.
One reviewer praised the team for a detailed inspection, clear report, and swift professional removal work that left the house clean and odor-free. Limited review volume makes broad confidence unwise.
Over 18 consecutive five-star reviews, customers describe Joel and his team as thorough, knowledgeable, and genuinely invested in solving mold problems end-to-end rather than patching them short-term. Staff explain findings clearly, walk through options, answer questions, and often spot related issues like roof problems that could prevent recurrence. Carolina Mold handles crawlspace removal, air and mold testing, water damage restoration, and thermal imaging across Charleston and surrounding areas. Reviewers consistently praise their willingness to go the extra mile and their owner's deep knowledge of building construction alongside mold science. No pricing complaints appear in the reviews.
Last updated 2026-07-21