How this site handles your information

Charleston SC Mold Removal Guide is an independent directory of water damage restoration service businesses in Charleston SC, published by Apex Media. This page explains what information the site collects when you use it, where that information goes, and how to reach us about it.

We collect personal information only when you submit a form. A submission includes your name, email address, phone number, message, and any answers about the service or timing you selected. It also includes the page URL you were on and how you arrived at the site (the referrer and any UTM parameters), which we use to understand where enquiries come from.

Where your enquiry goes

When you submit a form, our lead-capture processor handles the submission and passes it to two parties: the business your enquiry concerns and the operator of this site. Nothing you submit is published on the site itself.

Local storage

To keep attribution accurate, the site stores traffic-source details (referrer, landing page, UTM parameters) in your browser’s sessionStorage. This is first-party, lives only for the current browser session, and is not a tracking cookie: it never follows you to other sites and disappears when the session ends.

Analytics

Where analytics is enabled on this site, Google Analytics and Google Tag Manager may set cookies to help us understand which pages visitors use. Google’s own privacy policy applies to that data.

Other services involved

Three third-party services can receive requests from your browser while you use this site: Google Fonts, which serves the site’s typefaces; OpenStreetMap, which serves map tiles; and Cloudflare Turnstile, which protects forms from spam when enabled. Each sees request data such as your IP address and handles it under its own policy.

Where listing data comes from

Information about listed businesses comes from publicly available sources, including Google Business Profile reviews. The site stores our derived analysis of that material (scores, summaries, sentiment tags) rather than the reviews themselves. Corrections and removal requests are handled through the listing policy.

Your requests

We keep enquiry details for as long as they are needed to route and follow up your enquiry. To ask what we hold about you, or to have it corrected or deleted, contact seantaylor2900@gmail.com.