Help and resources for water damage restoration in Charleston, SC
Government & regulatory
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South Carolina Department of Labor, Licensing and Regulation (LLR)
Licenses and regulates contractors in South Carolina through its Contractor's Licensing Board and Residential Builders Commission, and investigates complaints against licensed or unlicensed contractors.
Visit website → Phone: (803) 896-4470 Synergy Business Park, Kingstree Building, 110 Centerview Dr., Columbia, S.C. 29210 -
South Carolina Department of Insurance (DOI)
Regulates insurance companies operating in South Carolina and publishes hurricane and flood preparedness resources, including a home preparedness checklist for residents.
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Federal Emergency Management Agency (FEMA) / National Flood Insurance Program (NFIP)
Federal agency running the National Flood Insurance Program, where policyholders can file flood claims, get advance payments up to $5,000 without an adjuster visit, and appeal denied claims.
Visit website → Phone: 877-336-2627 -
DisasterAssistance.gov
Federal portal that helps individuals find and apply for disaster recovery assistance across multiple government agencies after a flood or storm.
Visit website → Phone: 800-621-3362 -
South Carolina Emergency Management Division (SCEMD)
State agency that coordinates disaster response and recovery information, including guidance on avoiding scams and accessing federal aid after storms.
Visit website → Phone: 844-835-5322
Industry & professional associations
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Institute of Inspection, Cleaning and Restoration Certification (IICRC)
Nonprofit standards body that publishes the ANSI/IICRC S500 water damage restoration standard and certifies restoration technicians, letting homeowners verify a contractor's training.
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Restoration Industry Association (RIA)
National trade association for restoration contractors that maintains a membership directory homeowners can use to find vetted restoration firms, including ones serving the Charleston area.
Consumer protection
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South Carolina Department of Consumer Affairs (SCDCA)
State consumer protection agency that takes complaints, investigates contractor and repair scams after disasters, and enforces consumer protection laws in South Carolina.
Visit website → Phone: 844-835-5322
Legal help
This is general information, not legal advice. Speak to a qualified professional about your specific situation.
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National Center for Disaster Fraud (NCDF)
Department of Justice-affiliated hotline for reporting disaster-related fraud, including contractor and repair scams that follow storms and flooding.
Visit website → Phone: 866-720-5721
Financial assistance
This is general information, not financial advice. Confirm eligibility and terms directly with each program.
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U.S. Small Business Administration (SBA) Disaster Loan Program
Offers low-interest disaster loans to homeowners and renters, not just businesses, to repair or replace real estate and personal property damaged by a disaster.
Need a provider rather than a resource? Get quotes.